ANALISIS KINERJA STAFF PURCHASING ACCOUNTING DEPARTEMEN DI HOTEL RADISSON BLU BALI ULUWATU

  • Marsella Glorina Watuseke Radisson Blu Bali Uluwatu Hotel
  • Bet El SIlisna Lagarense Jurusan Pariwisata, Politeknik Negeri Manado
  • Dewa Kadek Surya Putra Radisson Blu Bali Uluwatu Hotel
  • Selvie R Kalele Jurusan Pariwisata, Politeknik Negeri Manado
Keywords: mployee performance, purchasing, accounting, hotel, Radisson Blu Bali Uluwatu

Abstract

This study aims to analyze the performance of Purchasing Accounting Department staff at Radisson Blu Bali Uluwatu Hotel, to identify the internal and external factors influencing their performance, and to formulate recommendations for performance improvement, particularly in coordination with other departments. A descriptive qualitative method was employed, with data collected through observation, interviews, and documentation
during an on-the-job training placement at Radisson Blu Bali Uluwatu Hotel from February
10 to July 10, 2025. The findings indicate that the quality of work produced by Purchasing
Accounting staff is generally satisfactory, whereas the quantity of work completed and
timeliness remain suboptimal, largely due to a limited number of personnel who must also
handle additional responsibilities. The main obstacles identified include a high volume of
purchase requests from various operational departments, tight deadlines combined with strict demands for data accuracy, and communication and coordination challenges with both external vendors and internal departments. To improve performance, the study recommends the consistent application of the "7 Rights" principle (right quality, quantity, time, place, cost, source, and condition) as well as regular vendor evaluation to minimize the risk of supply failures.

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Published
2026-07-30
How to Cite
Watuseke, M. G., Lagarense, B. E. S., Putra, D., & Kalele, S. (2026, July 30). ANALISIS KINERJA STAFF PURCHASING ACCOUNTING DEPARTEMEN DI HOTEL RADISSON BLU BALI ULUWATU. HOSPITALITY AND TOURISM, 9(2). https://doi.org/https://doi.org/10.35729/jhp.v9i2.168
Section
Hospitality and Tourism